The Ultimate Online Customer Service Guide by Marsha Collier

The Ultimate Online Customer Service Guide by Marsha Collier

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Summary

Make your online customers happy and create new ones with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives.

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The Ultimate Online Customer Service Guide by Marsha Collier

Make your online customers happy and create new ones with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives.
Marsha Collier (www.marshacollier.com) is an online business authority, retail expert, radio personality, and bestselling author who trains individuals to make money online. She launched an eBay business in the early days of the site, becoming one of the world's forecast eBay entrepreneurs and a charter member o eBay's elite "PowerSellers" since 1998. The author of several bestselling For Dummies titles, she has built a following and has become an in-demand public speaker and media spokesperson.
SKU Unavailable
ISBN 13 9780470637708
ISBN 10 0470637706
Title The Ultimate Online Customer Service Guide
Author Marsha Collier
Condition Unavailable
Binding Type Hardback
Publisher John Wiley & Sons Inc
Year published 2011-01-21
Number of pages 258
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.