Understanding and Managing Customers by Isabel Doole

Understanding and Managing Customers by Isabel Doole

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Summary

A comprehensive overview of the process and pitfalls of understanding and managing customers, designed for first year undergraduates on both business studies and marketing degrees. This text is also useful for HND students, those studying for the Chartered Institute of Marketing certificate and practitioners in the early stages of their careers.

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Understanding and Managing Customers by Isabel Doole

Understanding and Managing Customers provides a comprehensive overview of the process and pitfalls of understanding and managing customers. Readers gain an easy and applied introduction to this subject thanks to the accessible and clear writing style and a truly European focus. Designed for first year undergraduates on both business studies and marketing degrees. This text is also useful for HND students, those studying for the Chartered Institute of Marketing certificate and practitioners in the early stages of their careers.
SKU Unavailable
ISBN 13 9780273685623
ISBN 10 0273685627
Title Understanding and Managing Customers
Author Isabel Doole
Condition Unavailable
Binding Type Paperback
Publisher Pearson Education Limited
Year published 2004-10-05
Number of pages 368
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.