United Breaks Guitars by Dave Carroll

United Breaks Guitars by Dave Carroll

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Summary

Songwriter Dave Carroll wasn't the first person abused by an airline's customer service. In this book, he tells you how he developed the 'just do it' philosophy that made him the ideal man to take on a big company, what it felt like to be in the center of the media frenzy, and how he's taken his talents and become a songwriter and public speaker.

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United Breaks Guitars by Dave Carroll

Songwriter Dave Carroll wasn't the first person abused by an airline's customer service. In this book, he tells you how he developed the 'just do it' philosophy that made him the ideal man to take on a big company, what it felt like to be in the center of the media frenzy, and how he's taken his talents and become a songwriter and public speaker.
In July 2009, Dave Carroll shared with the world the first of his United Breaks Guitars (UBG) trilogy. Since then millions of people around the globe have resounded Dave's poor Customer Experience and thousands of have communicated with him about their own Good, Bad, and yes, even Ugly (GBU) customer experiences. Today he travels the world with his music and his inspiring lectures. www.davecarrollmusic.com
SKU Unavailable
ISBN 13 9781401937935
ISBN 10 1401937934
Title United Breaks Guitars
Author Dave Carroll
Condition Unavailable
Binding Type Hardback
Publisher Hay House Inc
Year published 2012-07-02
Number of pages 320
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.