Value Network
Value Network
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Summary
Establishes a working definition of value and explains how to create and deliver it through integrating five key processes: marketing, engineering, acquisition, manufacturing and customer service. The author uses many examples from actual companies.
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Value Network by Louis De Rose
It doesn't matter how effeciently a company is run, if it doesn't deliver services or goods that have tangible value to customers. This book establishes a working definition of value, and explains how to create and deliver it through integrating five key processes - marketing, engineering, acquisition, manufacturing and customer service. Using many examples from actual companies, the book shows readers how to: determine what value is to any given customer; plan, organize, integrate, measure and improve the five critical value-contributing processes; use cross-functional teams as links in the network; improve information exchange as links by utilizing technology; and reorient activities in terms of value and watch profits grow. Louis De Rose is the author of Value Selling.| SKU | Unavailable |
| ISBN 13 | 9780814451090 |
| ISBN 10 | 0814451098 |
| Title | Value Network |
| Author | Louis De Rose |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | Amacom |
| Year published | 1994-04-15 |
| Number of pages | 208 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |