Verism - Foundation Study Guide by Van Haren Publishing

Verism - Foundation Study Guide by Van Haren Publishing

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Verism - Foundation Study Guide by Van Haren Publishing

This book is intended as a self-study guide for the VeriSM(TM) Foundation, VeriSM(TM) Essentials, and VeriSM(TM) Plus qualifications. It also supports classroom and online courses for these qualifications. It is based on the requirements of the syllabuses for these three qualifications (Certification requirements for the VeriSM(TM) Foundation, VeriSM(TM) Essentials, and VeriSM(TM) Plus, a publication of the IFDC - International Foundation for Digital Competence). This guide is also useful for all professionals and organizations involved in delivering value to customers through the development, delivery, operation and/or promotion of services. VeriSM(TM) Foundation, VeriSM(TM) Essentials and VeriSM(TM) Plus prove to be useful to both professionals at the very start of their service management career and also to experienced professionals who need access to a simple service management approach. It refers to the information contained in the VeriSM handbook, VeriSM(TM) - A service management approach for the digital age - published by Van Haren Publishing. This guide has been developed for anyone who works with products and services and will be of particular interest to: graduates and undergraduates, managers (who want to understand how to leverage evolving management practices), service owners and service managers (who need to bring their skills up to date and understand how service management has changed), executives and IT professionals (who need to understand the impact of evolving management practices and new technologies on their role).
Van Haren Publishing (VHP) publishes about best practices and standards in the field of IT & IT Management, Enterprise Architecture, Business Management and Project Management. We publish worldwide using our widespread international network of distribution partners
SKU Unavailable
ISBN 13 9789401802703
ISBN 10 940180270X
Title Verism - Foundation Study Guide
Author Van Haren Publishing
Condition Unavailable
Binding Type Paperback
Publisher Van Haren Publishing BV
Year published 2018-02-28
Number of pages 230
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.