Veterinary Office Practices by Vicki Judah )

Veterinary Office Practices by Vicki Judah )

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Summary

Details the role of veterinary assistants, along with instruction on administrative and client-related functions.

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Veterinary Office Practices by Vicki Judah )

VETERINARY OFFICE PRACTICE, 2ND Edition provides an inside look at the exciting roles and responsibilities of veterinary assistants in animal hospitals or private veterinary practice, along with detailed instructions on scheduling, client relations, charting, case management software, billing, and everything you need to work successfully within a veterinary practice. In addition to clear learning objectives, helpful charts and graphics, and reader-friendly concepts, VETERINARY OFFICE PRACTICE, 2ND Edition's includes case studies and review questions that allow you to apply chapter concepts and check your understanding.
1Introduction to Veterinary Practice. 2. Care and Maintenance of the Veterinary Practice Facility. 3. Front Office and Receptionist Duties 4. Computers. 5. Communication Skills. 6. Interacting with Clients. 7. Stress. 8. Ethics. 9. Financial Matters.
Vicki Judah is a retired Certified Veterinary Technician with more than thirty years of experience in animal care, and a special interest in exotic animal medicine and captive care. The former program director of Companion Animal Science at Utah's Jordan Applied Technology Center, Ms. Judah developed courses in Animal Care and Science, Veterinary Assisting and Technology, Equine Science, Agricultural/Livestock Care and Management, and Aquatics. Now retired, Ms. Judah pursues educational, animal rescue, and writing projects in the United States and Mexico.
SKU Unavailable
ISBN 13 9781111139001
ISBN 10 1111139008
Title Veterinary Office Practices
Author Vicki Judah )
Condition Unavailable
Binding Type Paperback
Publisher Delmar Cengage Learning
Year published 2011-06-16
Number of pages 256
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.