The Veterinary Receptionist by John R Corsan

The Veterinary Receptionist by John R Corsan

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Summary

As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. This book provides practical information on how to fulfill this role professionally and efficiently.

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The Veterinary Receptionist by John R Corsan

As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. This new book is a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively, including: guidelines on drug dispensing, commonly asked questions, emergencies (e.g. poisoning, RTAs), and basic first aid. John Corsan runs Vetlink, a company specialising in continuing education courses for the veterinary profession. One of the courses he runs is 'Receptionist 2000'.
SKU Unavailable
ISBN 13 9780750642255
ISBN 10 0750642254
Title The Veterinary Receptionist
Author John R Corsan
Condition Unavailable
Binding Type Paperback
Publisher Elsevier Health Sciences
Year published 1999-03-01
Number of pages 170
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.