When Fish Fly by John Yokoyama

When Fish Fly by John Yokoyama

"You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market." -- Ken Blanchard, co-author of The One Minute Manager In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

The Starbucks Experience, The New Gold Standard, and The Zappos Experience are all bestselling books by Michelli, Ph.D. He has been on The Glenn Beck Show and CNBC's On the Money as an internationally sought-after speaker and organizational consultant.

SKU	Unavailable
ISBN 13	9781401300616
ISBN 10	1401300618
Title	When Fish Fly
Author	John Yokoyama
Condition	Unavailable
Binding Type	Hardback
Publisher	Little, Brown & Company
Year published	2004-08-04
Number of pages	176
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.