Winning the Professional Services Sale by Michael W Mclaughlin

Winning the Professional Services Sale by Michael W Mclaughlin

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Summary

Professional services providers have had to rethink their sales methods and adapt to profound changes in the way customers buy services. In response, Michael McLaughlin presents a strategy for winning new business with a holistic approach to each customer relationship.

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Winning the Professional Services Sale by Michael W Mclaughlin

An innovative approach to winning more profitable sales in the growing professional services industry In recent years, professional services providers have had to rethink their sales methods and adapt to profound changes in the way clients buy services. In response, Winning the Professional Services Sale argues for fundamental changes in the seller's mindset and sales strategies. Rather than pressing the sale, salespeople must help clients buy--the way that works best for each client. This new approach gives buyers what they now want in a services seller: a consultative problem solver, change agent, and solution integrator, all rolled into one. Author Michael McLaughlin presents a strategy for winning new business with a holistic approach to each client relationship. Only by fully understanding a sale from every angle, including its impact on the client's business and career, can salespeople thrive in the new era of the service economy.
Michael W. McLaughlin is a management consultant and speaker with more than twenty years in the professional services industry. He is the founder and a principal of MindShare Consulting, LLC, which helps professional services organizations design winning approaches for sales, marketing, and service delivery. For more information, please visit www.MindShareConsulting.com.
SKU Unavailable
ISBN 13 9780470455852
ISBN 10 0470455853
Title Winning the Professional Services Sale
Author Michael W Mclaughlin
Condition Unavailable
Binding Type Hardback
Publisher John Wiley & Sons Inc
Year published 2009-07-30
Number of pages 224
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.