World Class Manufacturing: The Next Decade by Richard J Schonberger

World Class Manufacturing: The Next Decade by Richard J Schonberger

Since the invention of double-entry bookkeeping, managers have judged a company's worth by sales and profits. Now, Richard J. Schonberger, the architect of the worldwide Just-In-Time revolution, reaches beyond financials to redefine excellence -- and reveals, with new benchmark data, how pioneers become dynasties.
Schonberger's pathbreaking new research reveals that, from 1950 to 1995, while financials dipped and soared repeatedly, industrial decline and ascendancy correlated perfectly with inventory turnover -- one of two key nonfinancial indicators and a bedrock measure, along with customer satisfaction, of a company's power, strength, and value. In this immensely readable book, he captures these new metrics -- the true predictions of future success -- in 16 customer-focused principles created from self-scored reports supplied by over 100 pioneering manufacturers in nine countries. Armed with new world-class benchmark data, Schonberger redefines excellence in terms of competence, capability, and customer-focused, employee-driven, data-based performance.
For front-tine associates to senior executives, Schonberger has written manufacturing's action agenda for the next decade. This book will be indispensable reading for manufacturing and general managers in all industries, as well as for pension fund managers, institutional investors, stock analysts, and stockbrokers.

Richard J. Schonberger is an independent researcher, author, and speaker--offering management-development and research presentations to industrial, service, and academic organizations worldwide (since 1981, involving over 300 hosting organizations). Originator of world-class manufacturing, Richard is author of some 175 process improvement-focused articles in periodicals ranging from general business (Harvard Business Review, Business Horizons, Wall Street Journal) to academic and functional (Journal of Operations, Quality Management Journal, Interfaces, Industrial Engineer, Cost Management, Quality Progress, Manufacturing Engineering), and the following books and videos.

• Best Practices in Lean Six Sigma Process Improvement: A Deeper Look . . . with Telling Evidence from the Leanness Studies (Wiley, 2008); Chinese translation forthcoming.
• Let's Fix It! Overcoming the Crisis in Manufacturing: How the World's Leading Manufacturers Were Seduced by Prosperity and Lost Their Way (Free Press, 2001).
• World Class Manufacturing--The Next Decade: Building Power, Strength, and Value (Free Press, 1996, 7 languages, 6 printings), 1998 Shingo Prize for manufacturing research - Chinese translation, (Simon & Shuster Asia, 1998); Taiwan Chinese translation (1999).
• SynchroService: The Innovative Way to Build a Dynasty of Customers (Irwin: 1994 with co-author)
• Building a Chain of Customers: Linking Business Functions to Create the World Class Company (Free Press, 1990, 5 languages, 28,000 copies sold).
• World Class Manufacturing Casebook: Implementing JIT and TQC (Free Press, 1987, 30,000 copies sold).
• World Class Manufacturing: The Lessons of Simplicity Applied (Free Press, 1986, 8 languages, 20 printings, 160,000 copies sold).
• Japanese Manufacturing Techniques: Nine Hidden Lessons in Simplicity (Free Press, 1982, 9 languages, 25 printings, 160,000 copies sold).
• 7 editions, Operations Management textbook - 7^th edition (2007) translated into Chinese (Irwin/McGraw-Hill; 5 editions co-authored).
• 12-tape video program, World Class Manufacturing, acclaimed by Quality Digest.

Schonberger was a practicing industrial engineer for eight years followed by 14 years as professor in management information systems and operations management at the University of Nebraska, during which he was designated George Cook Distinguished (chaired) Professor; later as affiliate professor, Management Science, University of Washington.

Schonberger is on editorial boards of Benchmarking, Cost Management, Target, the Value Chain Management Conference (Austria), and the executive advisory board of the Shingo Prize. He is director of the Global Leanness Studies and the World Class by Principles international benchmarking.

SKU	Unavailable
ISBN 13	9781476747347
ISBN 10	1476747342
Title	World Class Manufacturing: The Next Decade
Author	Richard J Schonberger
Condition	Unavailable
Binding Type	Paperback
Publisher	Simon & Schuster
Year published	2013-05-04
Number of pages	288
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.