Zapp!
Zapp!
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Summary
Empowerment is the key to superior performance and means motivating every employee towards continual improvement in quality, output, sales and customer satisfaction. This fable about a man called Joe Schomoe explains the concept in a different way to business books.
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Zapp! by William C Byham
Empowerment is the key to superior performance and means motivating every employee towards continual improvement in quality, output, sales and customer satisfaction. This fable about a man called Joe Schomoe explains the approach in a different way to business books. There are two ways to read "Zapp", first it is a detective story. The reader is invited to travel with Joe into the 12th dimension and see empowerment as a mysterious lightening bolt, "zapping" employees with energy and enthusiasm. Readers will soon realize how to bring the lightning of empowerment into their organisation. But "Zapp" is also a practical guide. Each chapter ends with a summary of the key principles of empowerment.| SKU | Unavailable |
| ISBN 13 | 9780091749224 |
| ISBN 10 | 0091749220 |
| Title | Zapp! |
| Author | William C Byham |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | Cornerstone |
| Year published | 1991-03-14 |
| Number of pages | 209 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |