CIN1560521783VG

9781560521785

1560521783

Measuring Customer Satisfaction by Richard F. Gerson

Used - Very Good

Paperback

Crisp Publications Inc

20001107

112

N/A

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us