This book provides managers with a step-by-step guide to achieving empowerment in their organizations. It does this by looking at the organization as an inverted pyramid with managers leading from behind, becoming facilitators, sharing visions and breaking down traditional barriers instead of leading from the front without keeping an eye on what employees are really doing. The text aims to provide a sound understanding of what empowerment is, empowerment systems, and the benefits of empowerment, as well as the practical skills needed in planning and implementing empowerment strategies.