Aimed at experts who are dedicated to software testing, The Software Testing Process: Test Management addresses the major issues related to advanced, state-of-the-art test management. This book covers the syllabus required to pass the Certified Tester Examination - Advanced Level as defined by the International Software Testing Qualifications Board (ISTQB). Software developers, project managers, quality managers, and team leaders will benefit from the comprehensive coverage of risk oriented management and the way testing is shown to be an integral, though independent part of software development.Included are best practices in the field of testing, as well as detailed descriptions of involved tasks, roles, and responsibilities. Well suited for self-study, the reader is taken by the hand and guided through the key concepts and terminology of software testing in a variety of scenarios and case studies (as featured in the first book in this series, Software Testing Foundations). Not only will testers and test managers find this a must-read, but anyone requiring advanced professional knowledge and skills in this field, anyone wanting to become a true testing professional, will find this book a must for a successful, well-founded education in advanced test management. Topics include: test process and test tools; testing in the software life cycle; test policy and test manual; test plan and test planning; test control; incident management; risk management/risk-based testing; staff qualifications and test metrics.