Introduction Part I: Information Revolution and New Modes of Employment and Work Organisation Chapter 1. Relocation of information processing work: Implications for trade between Asia and the European Union Swasti Mitter and Umit Efendioglu, UNU/INTECH, The Netherlands Chapter 2. Beyond anecdotes: On qualifying the globalisation of information processing work Ursula Huws, Analytica, London, UK A non-European counterpoint Trade in Software services: From international trade to teletrade. The case study of Tata Consultancy services in India. N.P. Basrur, Tata Consultancy Services, Bombay, India and Seema Chawla, UNU/INTECH, The Netherlands Chapter 3. Externalising information processing work: Breaking the logic of spatial and work organisation Geraldine Reardon, Trade Union Researcher, London, UK Chapter 4. Call centres and the prospects for export-oriented work in the developing world: Evidence from western Europe Ranald Richardson, University of Newcastle, UK A non-European counterpoint The globalised information society and its impact on Europe-Maghreb relations Abdelkader Djeflat, Universite des Sciences et Technologies de Lille, France Chapter 5. Innovation and competitiveness in complex product systems: The case of mobile phone systems Andrew Davies, University of Sussex, UK A non-European counterpoint The South Africa mobile phone system Dave Kaplan, University of Cape Town, South Africa Part II: Learning with telematics in the globalised information society Chapter 6. Europe and developing countries in the emerging on-line education market Maria Ines Bastos Chapter 7. Lifelong learning policies in a new technological era Albert Tuijnman, Institute of International Education, Stockholm, Sweden A non-European counterpoint Productive two-way collaboration between technologically developed and developing countries in new technologies for education Peter E. Kinyanjui, The Commonwelath of Learning, Canada Chapter 8. Testing tecnology for tele-education: Pilot projects at KPN in the Netherlands Eline de Kleine, KPN Research, The Netherlands A non-European counterpoint The Brazilian 'TELECURSO 2000'. An experience with applications of communications technologies to vocational and continuous education Arlette A. Paula Guibert, National Service of Industrial Apprenticeship, Regional Department of Sao Paolo, Brazil Chapter 9. Technologies for distance education in developing countries Wolfram Laaser, Fern Universitaet Hagen, Germany Chapter 10. KIDLINK - Global network for youth Claus Berg, Ministry of Education, Denmark A non-European counterpoint Distance education in Latin America at the technology cross- roads Fabio Jose Chacon Duque, Open National University, Venezuela Conclusions
