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Getting Started in Six Sigma By Michael C. Thomsett

Getting Started in Six Sigma
by Michael C. Thomsett

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£5.99
The basics behind the Six Sigma quality control technique Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex.
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Getting Started in Six Sigma Summary


Getting Started in Six Sigma by Michael C. Thomsett

The basics behind the Six Sigma quality control technique Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex. This book is a basic guide to those who are new to the concept, and though this is a complex subject, the concepts involved are not too complex for readers to grasp. Getting Started in Six Sigma demonstrates how an employee or supervisor can implement Six Sigma successfully without having to become technically familiar with process--oriented models or statistical modeling. Michael C. Thomsett (Pt. Townsend, WA) is a financial writer who has written more than 50 books on investing, real estate, business, and management topics. He is the author of several Wiley books including the successful Getting Started in Options (0--471--44493--6). Prior to his writing career, Thomsett was a professional accountant and systems consultant.

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About Michael C. Thomsett


MICHAEL C. THOMSETT is a financial writer who has written more than sixty books on investing, real estate, business, and management topics. He is the author of several Wiley books including the successful Getting Started in Options, now in its sixth edition. Thomsett has written extensively on quality control and quality assurance topics, and has had over 500 articles published in business, trade, and professional journals. Prior to his writing career, Thomsett was a professional accountant and systems consultant.

Table of Contents


Introduction: Striving for Perfection in an Imperfect World. Chapter 1: The Meaning of Six Sigma. Chapter 2: The Customer' s Point iew. Chapter 3: Outside--In Thinking. Chapter 4: The Nature of Quality. Chapter 5: Product and Service Defects. Chapter 6: Improving Process Systems. Chapter 7: Striving for Consistency. Chapter 8: Exceptions and Rules. Glossary. Notes. Index.

Additional information

GOR001171226
Getting Started in Six Sigma by Michael C. Thomsett
Michael C. Thomsett
Getting Started In...
Used - Very Good
Paperback
John Wiley & Sons Inc
2004-10-29
224
0471668117
9780471668114
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.