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Shared Services in Local Government Ray Tomkinson

Shared Services in Local Government By Ray Tomkinson

Shared Services in Local Government by Ray Tomkinson


£8.10
New RRP £130.00
Condition - Very Good
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Summary

By using case studies drawn from across local councils, this book explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. It shows how to set up collaborative ventures, formal partnerships, and shared service centres or special purpose vehicles.

Shared Services in Local Government Summary

Shared Services in Local Government: Improving Service Delivery by Ray Tomkinson

Despite the pressure for local councils to follow the lead of the private sector and develop shared service and partnership arrangements, the barriers in terms of culture, differences in priorities across councils and lack of experience are formidable - yet this is the most likely source of meeting government targets for reduced overheads and improved organizational effectiveness. By using extensive case studies drawn from across local councils in England, Ray Tomkinson explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. He shows how to set up collaborative ventures, formal partnerships, shared service centres or special purpose vehicles, while pointing out possible pitfalls, thus enabling senior managers to follow all the necessary project steps to create an appropriate shared service. It seeks to examine the evidence of the cost, effectiveness and quality improvements achieved from sharings. This ground-breaking book has been written for everyone in local government; it explores the political and cultural barriers, and legislative/legal framework for joint workings, explains how to find an appropriate governance vehicle, and how to gain the commitment of partners. It deals with political and managerial concerns, risk aversion and parochial issues, and the possible impact on the reputation and performance of both sharers. Shared Services in Local Government is the only comprehensive study for the UK and it will ensure any public sector organization pursuing this route is able to approach the task of creating a shared service with a real understanding of the issues involved.

Shared Services in Local Government Reviews

'This book explains in considerable detail the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages and I know of no other effort made previously to evaluate whether sharing actually improves things faster than traditional methods of improvement' John O'Halloran, Local Government Director, Serco

About Ray Tomkinson

Ray Tomkinson is a consultant specializing in public sector performance improvement. A period as a Best Value Inspector gave him wide experience of Strategic Partnerships and for a year he was the project manager of the innovative shared services initiative by the Welland Partnership, an ongoing alliance of five different local authorities: East Northamptonshire District Council, Northamptonshire; Harborough District Council, Leicestershire; Melton Borough Council, Leicestershire; Rutland County Council; and South Kesteven District Council, Lincolnshire.

Table of Contents

Contents: Foreword; Introduction; The background to shared services; The impetus to share; Shared services case studies; Case study 1 - Anglia Revenues Partnership; Case study 2 - The Welland Partnership; Learning from the case studies; The shared services scene; The 'fifth' wave; The future for shared services - The 'sixth' wave?; Appendices; Further reading; Index.

Additional information

GOR002408830
9780566087233
0566087235
Shared Services in Local Government: Improving Service Delivery by Ray Tomkinson
Used - Very Good
Hardback
Taylor & Francis Ltd
20071028
234
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Shared Services in Local Government