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People Styles at Work...And Beyond By Robert Bolton

People Styles at Work...And Beyond
by Robert Bolton

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£12.99
Why is it so hard to work well with some people? Learn the key strengths and weakness of four different people styles and how better to understand and relate to them--both on the job and off.
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People Styles at Work...And Beyond Summary


People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better by Robert Bolton

As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done. In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral styles of those around you (including your own) and explain how you can leverage the strengths and weaknesses of each to relate to others--even the most difficult of coworkers--more winsomely. People Styles at Work . . . and Beyond does this by offering a self-assessment to determine which style you are and then uses that information to teach readers how to: recognize how they come across to other coworkers; read others' body language and behavior to identify the best ways to work with them; make small adjustments that will dramatically increase the quality and productivity of their interactions; find common ground with different people while retaining their individuality; relate less defensively and more effectively no matter how others act At work, at home, and even while you're out running errands, your ability to relate to others affects how well you get things done. Now including all new material on personal relationships, parenting, and more, this is the ultimate how-to can help any reader avoid conflicts and enhance important relationships.

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About Robert Bolton


ROBERT BOLTON, PH.D., is known for his expertise in training trainers. He is a cofounder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the author of several books. DOROTHY GROVER BOLTON, ED.M., are known for their expertise in training trainers. They are cofounders of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the authors of several books including the perennially popular People Styles at Work . . . And Beyond.

Table of Contents


CONTENTS

Introduction 1

PART ONE: Understanding Yourself and Others

1 No Wonder We Have People Problems 7

2 People Are More Predictable than You Might Think 16

3 What's Your Style? 24

4 Two Keys to Understanding People 28

5 See Yourself as Others See You 38

6 The Driving Style and the Expressive Style 43

7 The Amiable Style and the Analytical Style 54

8 Make the Most of Your Gifts 63

9 Backup Styles: Extreme, Inappropriate, and Inflexible Behavior 72

10 Coping with Backup Behavior 82

PART TWO: Style Flex: A Key to Improved Relationships

11 The Style Flex Solution to People Differences 91

12 Four Steps to Better Relationships 99

13 How to Identify Someone's Style 107

14 Flexing in Special Situations 117

15 Three Keys to Good Relationships 127

PART THREE: People Styles and Family Relationships

16 The Art of Loving Someone Very Different from Yourself 137

17 Style-Based Parenting 147

APPENDICES

I For Amiables Only: How to Flex to Each Style 155

II For Drivers Only: How to Flex to Each Style 169

III For Expressives Only: How to Flex to Each Style 187

IV For Analyticals Only: How to Flex to Each Style 202

Bibliography 219

Index 225

Additional information

GOR004945791
People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better by Robert Bolton
Robert Bolton
Used - Very Good
Paperback
HarperCollins Focus
2009-05-28
240
0814413420
9780814413425
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.