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The Trusted Leader By Robert Galford

The Trusted Leader
by Robert Galford

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This guide shows managers how they can build trust within an organization. It lays out the different kinds of trust, gives diagnostic ways to determine whether trust is missing and where it needs to be supplemented, and ways to restore trust when it has been betrayed.
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The Trusted Leader Summary


The Trusted Leader: Bringing Out the Best in Your People and Your Company by Robert Galford

Any good manager feels an intuitive need to build trust inside his or her company and among employees. This guide shows managers how they can build trust within an organization, between manager and colleagues, bosses and employees. It lays out the different kinds of trust, gives diagnostic ways to determine whether trust is missing and where it needs to be supplemented, and ways to restore trust when it has been betrayed. The book contains exercises and quizzes, as well as formulas that quantify the economics of trust and show its importance in an organization. Stories of managers and employees working through issues of trust in many different real-life situations covering many different corporate situations and scenarios (acquisitions, slow-downs, and internal and external crises) are also included.

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The Trusted Leader Reviews


Richard D'AveniProfessor, Amos Tuck Graduate School of Business at Dartmouth, author of "Hypercompetition""The Trusted Leader" is extraordinarily well written, engaging, and insightful about an ordinarily inscrutable topic. Building trust is the critical success factor of management, yet it is often nonexistent in today's world. This book is a must-read for every MBA and anyone aspiring to move up the corporate ladder or holding a position of authority. Read it and succeed as a leader and a person.

About Robert Galford


Robert Galford is currently Managing Partner of the Centre for Executive Development (CED) in Boston. He is former Executive Vice President and Chief People Officer of Digitas, Inc., a leading Internet professional services firm. He has also taught executive education at Columbia Graduate School of Business and the Kellogg Graduate School of Management. He has written articles for The Boston Globe and Harvard Business Review. Anne Seibold Drapeau is Chief People Officer of Digitas. Ms. Drapeau formerly held management positions at Pepsi, J.P. Morgan, and FTD.

Additional information

GOR005603466
The Trusted Leader: Bringing Out the Best in Your People and Your Company by Robert Galford
Robert Galford
Used - Very Good
Hardback
Simon & Schuster Ltd
2003-07-21
256
0743235398
9780743235396
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.