This guide teaches the reader an eight-stage sales process to anticipate and manipulate customer behaviour at each phase of the selling cycle. The eight stages are: research, analysis, confirmation, requirement, specification, solution, close and maintenance.
Customer Centered Selling Summary
Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force by Robert L. Jolles
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GOR002753728
9780684843902
0684843900
Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force by Robert L. Jolles
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