Gerard Egan and Robert Reeses bestselling text has taught thousands of students using a proven counselling model which equips them to become confident and competent helpers. Now in its fourth edition and containing all the recent research, the text uses a practical three stage step-by-step process to engage helpers and build their confidence. Users will learn how to tackle a wide variety of complex situations theyll likely encounter throughout their work. The Skilled Helper integrates the most relevant aspects of different theoretical orientations (humanistic, cognitive, behavioural and solution-focused) into a pragmatic approach to helping.