The Bottom Line by Joseph R Matthews

The Bottom Line by Joseph R Matthews

Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations—often even the library's existence. Expert Joseph Matthews illustrates how to evaluate library services and successfully communicate the library's value to upper management. Describing how value is added and how it can best be measured, Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows how a cost-benefit analysis and a library balanced scorecard, along with effective communication, can position the library as a value center rather than a cost center. A glossary, list of recommended reading, and an appendix (including a library benefits survey and a table of measures with respective definitions) make this the ultimate means of establishing the value of your library—an essential guide no special librarian should be without!

JOSEPH R. MATTHEWS is an internationally renowned expert on library automation and information systems and President of his consulting company, Matthews & Associates, Carlsbad, California.

SKU	Unavailable
ISBN 13	9781591580041
ISBN 10	1591580048
Title	The Bottom Line
Author	Joseph R Matthews
Condition	Unavailable
Binding Type	Paperback
Publisher	Bloomsbury Publishing Plc
Year published	2002-11-30
Number of pages	175
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note	Unavailable