Emotional Labor by Marci D Cottingham
In post-industrial economies, service-based jobs now outnumber manufacturing jobs. Analyzing these changes critically, Arlie Hochschild developed the term 'emotional labor' to refer to the new forms of labor expected in the service sector. She saw the emotional constraints that commercial interests place on workers as part of capitalism's increasing encroachment on our bodies, minds, and hearts. Since her original research, there has been an explosion of interest in studying emotional labor in all manner of jobs and social roles. Empirical studies have explored the connections between emotional labor and job outcomes, as well as the relationship to social class, gender, and race. The term has struck a nerve not only with work scholars, but the public more broadly. This Element traces the term's origin, scholarly development, popular uses, and future possibilities.-
Sensorium
-
Colonial Senses
-
Sensory Contact Zones in the City
-
Feeling Modern European Imperial Architecture
-
Outdoor Singing in Modern Britain
-
Medieval Avatars
-
Newborn Imitation
-
Emotion, Sense, Experience
-
Playful Virtual Violence
-
Scholastic Affect
-
Phantom Pains and Prosthetic Narratives
-
Love in Contemporary Technoculture
-
Sensory Perception, History and Geology
-
Disenchanting the Senses
-
Affective Touching
-
Making Sense of Knowledge
-
Embodied Epistemology as Rigorous Historical Method
-
Zionism
-
Satire and the Public Emotions
-
Beyond Compassion
-
Academic Emotions
-
Emotions and Temporalities
-
Boredom
-
Uncertainty and Emotion in the 1900 Sydney Plague
-
Marketing Violence
-
Feeling Terrified?
-
Making Noise in the Modern Hospital
-
The Evolution of Affect Theory
| SKU | Unavailable |
| ISBN 13 | 9781009616287 |
| Title | Emotional Labor |
| Author | Marci D Cottingham |
| Series | Elements In Histories Of Emotions And The Senses |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Cambridge University Press |
| Year published | 2026-07-23 |
| Number of pages | 75 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |