Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People by Joseph Michelli
Explains that the international success of Starbucks begins with a promise: to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. This title offers a perspective on the leadership principles that drove the iconic coffee company's resurgence from serious setbacks during the economic downturn.
"An accessible and practical guide to corporate success" Publisher's Weekly 20130828
Joseph A. Michelli, Ph.D., is an internationally sought-after speaker and business consultant whose clients include Bridgestone Firestone, Nokia, The Hartford Insurance Group, and UCLA Health System. The author of the bestselling The Starbucks Experience, he has appeared on The Glenn Beck Show and CNBC’s On the Money.
| SKU | Unavailable |
| ISBN 13 | 9780071801256 |
| ISBN 10 | 0071801251 |
| Title | Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People |
| Author | Joseph Michelli |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | McGraw-Hill Education - Europe |
| Year published | 2013-12-16 |
| Number of pages | 304 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |