Miscommunication in Healthcare by Bernadette M Watson

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Summary

This book investigates the miscommunication that occurs within diverse healthcare settings. It includes doctor-patient consultations, multi-disciplinary teams, and intercultural encounters; it also examines adverse patient events. The author applies a specific social psychological perspective to offer one explanation as to why communication fails.

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Miscommunication in Healthcare by Bernadette M Watson

This book investigates the miscommunication that occurs within diverse healthcare settings. It includes doctor-patient consultations, multi-disciplinary teams, and intercultural encounters; it also examines adverse patient events. It explores real life situations where communication failed either patients, health professionals, or both. The author applies a specific social psychological perspective to offer one particular explanation as to why communication fails. The complex nature of health communication is demonstrated through an in-depth analysis of the health system and its associated hierarchical structure. Developed throughout the book is the belief that health communication is a 'wicked problem' with no one solution.
Bernadette M. Watson is Honorary Professor in the Department of English and Communication at the Hong Kong Polytechnic University, and Honorary Professor of Psychology at the University of Queensland. She has an international reputation and is a world leader in the field of language and social psychology, and in health communication research.
SKU Unavailable
ISBN 13 9783034364935
ISBN 10 3034364938
Title Miscommunication in Healthcare
Author Bernadette M Watson
Series Language As Social Action
Condition Unavailable
Binding Type Paperback
Publisher Peter Lang AG, Internationaler Verlag der Wissenschaften
Year published 2026-05-07
Number of pages 164
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.