Getting Past No by William Ury

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Getting Past No by William Ury

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Getting Past No by William Ury

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to-

. Stay in control under pressure
. Defuse anger and hostility
. Find out what the other side really wants
. Counter dirty tricks
. Use power to bring the other side back to the table
. Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

William Ury is a Distinguished Senior Fellow at the Harvard Negotiation Project, where he works as a consultant, writer, and lecturer on negotiation.

SKU Unavailable
ISBN 13 9780553371314
ISBN 10 0553371312
Title Getting Past No
Author William Ury
Condition Unavailable
Binding Type Paperback
Publisher Bantam Doubleday Dell Publishing Group Inc
Year published 1993-01-01
Number of pages 208
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.