Working with Difficult People by Raphael Lapin
A practical, pocket-sized guide to working with difficult people. It helps you learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict. It includes real-life case studies that demonstrate how to deal with different kinds of problems and find effective solutions.-
How To Delegate
-
Positive Thinking
-
Managing Teams
-
Peak Performance Through NLP
-
Influencing People
-
Communicate Clearly
-
Making Presentations
-
Effective Leadership
-
Manage Your Time
-
Innovation
-
Reducing Stress
-
Coaching Successfully
-
Managing People
-
Motivating People
-
Creating a Successful CV
-
Effective Public Relations
-
Managing Budgets
-
Do it Now!
-
Dealing with People
-
Strategic Thinking
-
Negotiating Skills
-
Understanding Accounts
-
Writing Skills
-
Leadership
-
Selling
-
Marketing Effectively
-
Interviewing People
-
Thinking Creatively
-
Green Business
-
Balancing Work & Life
-
Managing For Excellence
-
Appraising Staff
-
Doing Business in India
-
Dealing with Difficult People
-
Managing Change
-
Selling Successfully
-
Managing Your Boss
-
Project Management
-
Doing Business in China
| SKU | Unavailable |
| ISBN 13 | 9781405336864 |
| ISBN 10 | 1405336862 |
| Title | Working with Difficult People |
| Author | Raphael Lapin |
| Series | Essential Managers |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Dorling Kindersley Ltd |
| Year published | 2009-10-01 |
| Number of pages | 72 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |